Sustainability Advisor

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

• Safe: We protect the livelihoods of our colleagues and communities.
• Committed to Serve: We go above and beyond to exceed our customers’ expectations.
• Environmentally Responsible: We take action to improve our environment.
• Driven: We deliver results in the right way.
• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

• Barron’s 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Sustainability Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global

POSITION SUMMARY:  The Sustainability Advisor develops and implements recycling and diversion programs and assists in the promotion of the Company’s recycling efforts. The Sustainability Advisor works directly with the Company’s customer base via telephone, onsite visits, events, trade shows and outreach educational programs to identify and educate them on proper recycling techniques to improve the quality of materials received at our Recycling Center(s).

PRINCIPLE RESPONSIBILITIES: 

• Monitors and evaluates existing commercial and special event recycling programs and makes recommendations for educational and service improvement.
• Coordinates and provides input and strategic guidance regarding the customer collection schedule with the Operations department.
• Creates, develops and implements food waste recycling outreach programs and collateral material for use in promoting food waste education, recycling, and diversion to schools and businesses within the market service area. Drafts, organizes and conducts classroom presentations and responds to inquiries about recycling and other waste reduction programs.
• Drafts, compiles and disseminates communications to customers to assist them in eliminating materials that contaminate recycling waste.
• Creates or assists in the creation of the Company newsletter, semi-annual/annual reports, brochures, pamphlets, ads, slide shows, and other related Company publications for internal and external use.
• Performs commercial waste audits/assessments and recommends service levels for waste and recycling. Conducts and participates in waste characterization studies upon request. Provides customers written reports of findings and recommendations.
• Compiles statistics for contractual food waste recycling tonnage reports, analyzes data for accuracies and trends. Analyzes monthly reports on outreach activities and maintains a calendar of reporting deadlines.
• Participates in researching the availability of grants and other funding sources for recycling and waste reduction projects and assists in securing applicable funds.
• Builds relationships and increases Company visibility to promote recycling and diversion programs through participation in community events, trade shows, chamber of commerce meetings and other applicable events.
• Organizes and completes proactive scheduled phone block activities to establish initial and follow-up appointments with customer decision-makers.
• Utilizes the Company’s tracking and customer based tools on a daily basis, schedules and documents all activities, and develops robust information profiles on current customer base to facilitate and ensure proper recycling habits.
• Schedules and conducts tours of local transfer stations, landfills or other facilities.
• Performs other job-related duties, as required

PREFERRED QUALIFICATIONS: 

• Experience in communication, business/economic or professional outreach activities.
• Experience managing websites and using social media.
• Ability to organize, manage and control workflow of concurrent projects.
• Strong time management skills and the ability to adhere to and meet deadlines.
• Ability to motivate employees to volunteer for community events and establish effective working relationships with office staff, city officials, community and business groups and general public.
• Excellent communication skills to effectively communicate to all levels of management, both internally and externally.
• Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas.
• Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise.
• Excellent written and verbal presentation skills.
• Excellent self-motivation skills; strong work ethic.
• Trustworthy and maintains the highest level of confidentiality at all times.
• Service oriented; actively looks for ways to help people

MINIMUM QUALIFICATIONS: 

• Minimum of 2 years of experience in a customer-facing role that includes identifying and addressing customer needs.
• Valid driver’s license.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).